We use common US and EUR shoe sizes to assist you choose the best size in order to avoid any trouble for our valued customers.
If there is a size issue or a quality issue on the part of the company, we offer exchange. Only returns that are reported by the client within 3 working days after receiving the merchandise are accepted. After a complaint is registered, an exchange for goods will be completed within 15 working days. If there is a size issue, the customer will be accountable for paying all exchange fees.
In the event of an exchange, the customer must send the product via courier on their own expense and share photos of the slip on WhatsApp.
Custom shoes and footwear with changed colors or designs are not returnable or exchangeable.
According to company rules, we refuse to comply.
Make a note of the specific terms and conditions such as:
International orders are not accepted for returns, refunds, or exchanges.
Depending on the place you are, it could take anywhere from 15 to 20 business days for the order to get to you.
On all orders above $50
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